Remote Technical Service Pro - Solve Tech Challenges for Clients

DuBois Chemicals, Inc.; Northern (KY); Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid holidays

Job summary

DuBois Chemicals, Inc. seeks a Technical Service Representative to support fleet wash, surface treatment and industrial customers remotely in the US. You will deliver on-site product support, perform testing, manage inventory, and provide value-added service to reduce operating costs.

The role requires 2+ years of mechanical/industrial experience, strong communication, and readiness to travel. CRM proficiency and MS Office skills are essential.

Qualifications

• 2+ years of mechanical, chemical, or industrial experience.
• Strong time management and attention to detail.
• Excellent oral and written communication skills.
• Ability to work independently with minimal supervision.
• Proficient with CRM systems and Microsoft Office.

Responsibilities

• Provide on-site technical service and product application support at customer sites.
• Manage multiple customers across a defined geography.
• Assist customers, answer inquiries and ensure satisfaction.
• Service DuBois equipment, perform installations, testing, inventory control.
• Document findings, abnormal conditions and recommendations.
• Travel to assigned customers for service audits (up to 25%).

Skills

Mechanical experience

Time management

Strong communication

Independent working

Tools

CRM software

Microsoft Office

Job description

DuBois Chemicals, Inc. seeks a Technical Service Representative to support fleet wash, surface treatment and industrial customers remotely in the US. You will deliver on-site product support, perform testing, manage inventory, and provide value-added service to reduce operating costs.

The role requires 2+ years of mechanical/industrial experience, strong communication, and readiness to travel. CRM proficiency and MS Office skills are essential.