Remote Technical Sales Support Specialist

GRENZEBACH CORPORATION; Newnan (GA); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

FREE Employee Insurance

FREE Gym Membership

20 PTO Days Starting Day 1

401k with Match

Flexible Work Schedule

Job summary

Grenzebach Corporation is looking for a dedicated Customer Service Sales Support specialist based in Newnan, Georgia. This position involves assisting customers in identifying the correct parts based on technical specifications while collaborating with internal teams to provide comprehensive technical assistance throughout the order lifecycle.

The ideal candidate will have strong communication skills, a mechanical aptitude, and a proactive work ethic.

Qualifications

• Strong mechanical aptitude and ability to understand industrial equipment.
• Ability to read and interpret engineering drawings and technical documentation.
• Experience in Sales Support and Customer Service preferred.

Responsibilities

• Assist customers with identifying the correct parts based on specifications.
• Prepare quotations and provide technical sales support throughout the order lifecycle.
• Troubleshoot customer inquiries related to equipment and parts.

Skills

Customer Service

Technical Sales Support

Communication Skills

Organizational Skills

Problem-Solving

Mechanical Aptitude

Experience with SAP

Proficiency in Microsoft Office

Education

High school diploma or GED

Technical degree or experience

Tools

SAP

Dynamics CRM

CAD software

Job description

Grenzebach Corporation is looking for a dedicated Customer Service Sales Support specialist based in Newnan, Georgia. This position involves assisting customers in identifying the correct parts based on technical specifications while collaborating with internal teams to provide comprehensive technical assistance throughout the order lifecycle.

The ideal candidate will have strong communication skills, a mechanical aptitude, and a proactive work ethic.