Remote Technical Account Manager — Cloud Security & AI Platform

Wiz; United States; Remote; USD 67,000 - 100,000; Full time

Job summary

Wiz is seeking a Technical Account Manager (TAM) based in Milan, Italy, with remote work options within Italy. You will guide customers through deployment, adoption, and operationalization of the Wiz platform, acting as the bridge between customers and internal teams to drive success.

You will build trusted advisor relationships with stakeholders across the organization, craft Success Plans with measurable KPIs, and collaborate with Product, Engineering, and Support to resolve escalations and

Qualifications

• 3+ years in technical customer-facing roles such as TAM, PS, SE, or CS
• Strong understanding of cloud services, architectures, and security best practices
• Familiarity with container technologies (Docker, Kubernetes) and security considerations

Responsibilities

• Provide expert guidance on deployment and operational best practices for Wiz platform
• Develop trusted advisor relationships with customer stakeholders from practitioners to C-level
• Help customers develop Success Plans with KPIs and monitor progress
• Address technical issues and coordinate with Engineering and Support to resolve escalations
• Collaborate with product, support, and sales teams to ensure a cohesive customer experience

Skills

Cloud security

Architectures

Security best practices

English & Italian

Education

B.S. in Computer Science

Tools

Docker

Kubernetes

Job description

Wiz is seeking a Technical Account Manager (TAM) based in Milan, Italy, with remote work options within Italy. You will guide customers through deployment, adoption, and operationalization of the Wiz platform, acting as the bridge between customers and internal teams to drive success.

You will build trusted advisor relationships with stakeholders across the organization, craft Success Plans with measurable KPIs, and collaborate with Product, Engineering, and Support to resolve escalations and