Remote Technical Account Manager — AI Security Startup

CyberForce Global; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

CyberForce Global in the United States is seeking a Technical Account Manager to lead technical relationships with enterprise customers for our AI pentesting platform. In a fast-growing SaaS startup, you will drive onboarding, adoption, and customer outcomes, collaborating with product, engineering, and GTM teams to ensure success and renewals.

The role requires a strong background in offensive security or AI-driven security, superb communication, and the ability to operate effectively in a

Qualifications

• 5+ years in customer-facing technical roles.
• Strong knowledge of penetration testing, offensive security, or AI-powered security technologies.
• Experience in fast-paced startup or high-growth SaaS environments.
• Ability to collaborate cross-functionally with GTM and technical teams.
• Excellent communication and relationship-building skills.

Responsibilities

• Own and manage technical relationships with enterprise customers, ensuring successful adoption of the AI pentesting platform.
• Lead customers through implementation, onboarding, and ongoing optimisation.
• Act as a trusted technical advisor, providing best practices and strategic guidance around AI-driven security testing.
• Partner closely with product and engineering teams to relay customer feedback and technical requirements.
• Support renewals and expansion opportunities alongside sales and account teams.

Skills

Technical Account Management

Solutions Engineering

Sales Engineering

Enterprise customer management

AI security

Job description

CyberForce Global in the United States is seeking a Technical Account Manager to lead technical relationships with enterprise customers for our AI pentesting platform. In a fast-growing SaaS startup, you will drive onboarding, adoption, and customer outcomes, collaborating with product, engineering, and GTM teams to ensure success and renewals.

The role requires a strong background in offensive security or AI-driven security, superb communication, and the ability to operate effectively in a