Remote Tech Training Lead: AutoCAD & AUD Design

Puget Sound Energy; Bellevue (WA); On-site; USD 94,000 - 157,000; Full time

Job summary

Puget Sound Energy is seeking a Technical Training Program Manager to lead the design, development, and deployment of AutoCAD and AUD training initiatives. The role partners with operations, IT, and field teams to translate complex utility design processes into scalable learning solutions that improve performance and compliance.

The successful candidate will manage end-to-end programs, leverage ADDIE/SAM models, and drive data-driven improvements while staying aligned with safety and regulatory

Qualifications

• Bachelor's degree and 6 years of training and development, Operations, IT, or Engineering experience; or equivalent combination of education and relevant work experience.
• Recognized as an expert in the specialty or craft by the organization.
• Excellent interpersonal skills and ability to develop and cultivate strong working relationships.

Responsibilities

• Leads cross-functional teams in the development of training documentation, materials, and user guides related to AutoCAD and AUD processes to improve user proficiency and performance.
• Develops, maintains, and administers training materials and programs that support business unit objectives and operational needs.
• Evaluates user needs, performance trends, and system enhancements to identify knowledge and skill gaps and recommend effective learning solutions.
• Collaborates with subject matter experts and stakeholders to develop content that translates business processes into effective knowledge transfer using appropriate learning and development methods.
• Serves as a trusted advisor to business leaders and management on training strategies, learning initiatives, and workforce development needs.
• Develops and delivers training programs that enhance data retrieval, analysis, reporting, and visualization capabilities to support business decision-making.
• Acts as the training organization's liaison with IT for new or upgraded/enhanced implementations, or related projects.
• Researches, investigates and develops reports on issues.

Skills

Program management

Training development

Stakeholder engagement

ADDIE/SAM models

Technical training

Education

Bachelor's degree

Tools

AutoCAD

Automated Utility Design

MicroStation

SAP

Job description

Puget Sound Energy is seeking a Technical Training Program Manager to lead the design, development, and deployment of AutoCAD and AUD training initiatives. The role partners with operations, IT, and field teams to translate complex utility design processes into scalable learning solutions that improve performance and compliance.

The successful candidate will manage end-to-end programs, leverage ADDIE/SAM models, and drive data-driven improvements while staying aligned with safety and regulatory