Remote Tax Pro: TurboTax Expert

Intuit, Inc.; Norwalk (CT); Remote; USD 26,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a tax professional to assist TurboTax customers remotely with federal and state return preparation and tax explanations using our software. You will deliver high-quality interactions, building trust and clarity for customers.

Requirements include 2+ years of tax prep experience, active PTIN, state licenses, and a willingness to work at least 20 hours per week from a US residence. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 tax returns.
• Must possess or be able to obtain state licenses, permits, or bonds.
• Must possess an active PTIN.
• Working knowledge of Circular 230.
• Available to work a minimum of 20 hours per week.
• Proficient with technology and computer software.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• Provide tax preparation and guidance to TurboTax customers via virtual channels.
• Assist with tax advice, full service return preparation and signatures, and product inquiries.
• Document customer interactions and resolve inquiries following procedures.
• Meet KPI metrics and participate in pilots and trainings.

Skills

Tax preparation experience

Customer service

Verbal communication

Written communication

Critical thinking

Problem solving

Tech proficiency

Reliable internet

Education

State licenses

PTIN

Job description

Intuit, Inc. seeks a tax professional to assist TurboTax customers remotely with federal and state return preparation and tax explanations using our software. You will deliver high-quality interactions, building trust and clarity for customers.

Requirements include 2+ years of tax prep experience, active PTIN, state licenses, and a willingness to work at least 20 hours per week from a US residence. Bilingual English/Spanish is a plus.