Remote Tax Prep Specialist - 1040 Expert

Intuit, Inc.; New London (CT); Remote; USD 31,000 - 39,000; Full time

Benefits offered by this job

Bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a motivated tax preparation specialist to assist TurboTax customers remotely. You will provide expert tax guidance, perform or support full-service returns, and explain tax concepts in everyday language.

The role requires 2+ years of federal/state return experience, active PTIN, and willingness to work at least 20 hours per week from the United States. Bilingual English/Spanish is a plus.

Qualifications

• 2+ years of federal and state 1040 tax returns experience.
• Active PTIN and ability to obtain state licenses/certificates.
• Willing to work at least 20 hours per week.
• Must reside in the United States.
• Strong customer service and communication skills.

Responsibilities

• Virtual, customer-facing role using video software to assist customers.
• Provide tax advice, perform or support full-service return preparation and signature.
• Explain tax concepts in plain language and document interactions.
• Meet KPI metrics and participate in training as required.

Skills

Customer service

Video/Audio tools

Communication skills

Tech savvy

Bilingual English/Spanish

Tools

Tax prep software

Job description

Intuit, Inc. is seeking a motivated tax preparation specialist to assist TurboTax customers remotely. You will provide expert tax guidance, perform or support full-service returns, and explain tax concepts in everyday language.

The role requires 2+ years of federal/state return experience, active PTIN, and willingness to work at least 20 hours per week from the United States. Bilingual English/Spanish is a plus.