Remote Tax Prep Specialist

Intuit, Inc.; Peachtree City (GA); Remote; USD 29,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with tax preparation, explanations of terms, and expert guidance. You will help customers complete returns, answer questions, and ensure accuracy while delivering a friendly, confident service.

The role requires federal/state 1040 experience, PTIN, and strong communication. Remote work with training, KPIs, and opportunities for growth; at least 20 hours per week; bilingual is a plus.

Qualifications

• Minimum 2 years of recent federal and state 1040 tax return prep.
• Active PTIN or ability to obtain.
• Willing to work at least 20 hours per week.
• Proficient with technology and video tools.
• Bilingual English/Spanish is a plus.

Responsibilities

• This is a virtual, customer-facing role; you will be using our state of the art video communications software to interact with customers.
• Help TurboTax customers who are working on their tax returns or have delegated their tax returns with: Tax advice, Full Service return preparation and signature, Product/software inquires, Tax calculations.
• Create high quality customer interactions and experiences that instill confidence using deep customer empathy and your knowledge in tax preparation.
• Utilize government websites and team expertise to deliver the right answer in everyday language.
• Document customer interactions and work toward meeting KPI metrics and Big Bet Goals.

Skills

Tax preparation

Customer service

Video support

Communication skills

Bilingual English/Spanish

TurboTax software

Tools

TurboTax software

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with tax preparation, explanations of terms, and expert guidance. You will help customers complete returns, answer questions, and ensure accuracy while delivering a friendly, confident service.

The role requires federal/state 1040 experience, PTIN, and strong communication. Remote work with training, KPIs, and opportunities for growth; at least 20 hours per week; bilingual is a plus.