Remote Tax Advisor: TurboTax Expert & Customer Champion

Intuit, Inc.; Warren (MI); A distancia; USD 26.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. is hiring a Tax Preparer to assist TurboTax customers remotely, guiding them through federal and state returns with clear explanations.

You will interact via video and audio, deliver accurate tax advice, and ensure compliance while meeting KPI targets. This role requires 2+ years of experience, PTIN, and the ability to work at least 20 hours per week in the United States.

Formación

• 2+ years of federal and state individual 1040 tax return experience.
• Must have PTIN and state licenses/certificates as applicable.
• Willing to work minimum 20 hours per week.
• Must reside in the United States.
• Strong computer skills and familiarity with government sites.

Responsabilidades

• Assist customers with tax preparation and explanations of terms.
• Use video communications software to interact with customers.
• Provide tax advice and full service return preparation and signature.
• Document customer interactions and meet KPI targets.
• Complete required training and development.

Conocimientos

Customer service

Communication

Critical thinking

Problem solving

Fast-paced work

Licenses readiness

Bilingual (EN/ES) a plus

Educación

PTIN holder or able to obtain

Herramientas

Tax software

Descripción del empleo

Intuit, Inc. is hiring a Tax Preparer to assist TurboTax customers remotely, guiding them through federal and state returns with clear explanations.

You will interact via video and audio, deliver accurate tax advice, and ensure compliance while meeting KPI targets. This role requires 2+ years of experience, PTIN, and the ability to work at least 20 hours per week in the United States.