Remote Tax Advisor & Client Support Specialist

Intuit, Inc.; Newnan (GA); A distancia; USD 26.000 - 39.000; Jornada completa

Descripción de la vacante

Intuit, Inc. seeks a motivated tax professional for a fully remote, customer-facing role helping TurboTax customers complete their taxes with expert guidance and clear explanations of tax terms.

You will handle tax preparation, provide advice, and assist with questions about the software, aiming to delight customers and reinforce the Intuit brand. Strong communication and remote work skills are essential.

Formación

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for 30+ clients per season.
• Active PTIN and ability to obtain state licenses if needed.
• Proficient with TurboTax or similar tax software.
• Strong verbal and written communication in English; bilingual in Spanish a plus.

Responsabilidades

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax concepts in everyday language and reference government resources as needed.
• Document customer interactions and work toward meeting KPI metrics and project goals.
• Participate in training, pilots, and cross-training as required.

Conocimientos

Tax preparation

Customer service

Video/telecom tools

PTIN

Tech proficient

Bilingual (English/Spanish)

Herramientas

TurboTax

Smartlook

Descripción del empleo

Intuit, Inc. seeks a motivated tax professional for a fully remote, customer-facing role helping TurboTax customers complete their taxes with expert guidance and clear explanations of tax terms.

You will handle tax preparation, provide advice, and assist with questions about the software, aiming to delight customers and reinforce the Intuit brand. Strong communication and remote work skills are essential.