Remote Tax Expert & Client Advisor

Intuit, Inc.; Elyria (OH); A distancia; USD 26.000 - 34.000; A tiempo parcial

Descripción de la vacante

Intuit, Inc. is hiring a remote tax professional to help TurboTax customers complete their returns with expert guidance. The role focuses on tax preparation, explanations of terms, and delivering confident customer support through video and audio tools.

You will assist with federal and state returns, advise on product questions, and ensure accurate documentation while meeting performance metrics. A strong communication style and reliability are essential for success.

Formación

• 2+ years of recent federal and state 1040 tax returns prepared for 30+ clients per season.
• PTIN held or obtainable; state licenses/certificates may be required.
• Active knowledge of Circular 230.
• 20+ hours per week availability.
• Proficient with technology and common software.

Responsabilidades

• Provide tax advice and full-service return preparation and signature.
• Assist TurboTax customers with product/software inquiries and tax calculations.
• Create high-quality customer interactions using empathy and expertise.
• Document customer interactions and resolve inquiries per policy.
• Complete required training and compliance programs.

Conocimientos

Customer service

Video/Audio tools

Communication skills

Problem solving

Critical thinking

Fast-paced work

Educación

PTIN holder

State licenses/certificates

Herramientas

Tax preparation software

Descripción del empleo

Intuit, Inc. is hiring a remote tax professional to help TurboTax customers complete their returns with expert guidance. The role focuses on tax preparation, explanations of terms, and delivering confident customer support through video and audio tools.

You will assist with federal and state returns, advise on product questions, and ensure accurate documentation while meeting performance metrics. A strong communication style and reliability are essential for success.