Remote Tax Advisor & Prep Specialist

Intuit, Inc.; Muskegon (MI); Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Job summary

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation, explanations of terms, and expert guidance. This remote, virtual role emphasizes customer empathy and accurate tax support.

You will use TurboTax software and video tools to help clients through federal and state returns, while completing required training and meeting performance goals. The position requires U.S. residency and at least 20 hours weekly.

Qualifications

• Two or more years of federal and state individual 1040 tax return preparation experience.
• Active PTIN (Preparers Tax Identification Number) required or able to obtain.
• Willing to work a minimum of 20 hours per week.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• Provide tax advice and full-service return preparation and signature for TurboTax customers.
• Interact with customers via video; document interactions and resolve inquiries.
• Use government resources and company policies to troubleshoot tax questions.
• Meet KPI metrics and participate in trainings and pilots as needed.

Skills

Tax prep experience

Customer service

Communication skills

Video support

Tools

TurboTax

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax professional to assist TurboTax customers with tax preparation, explanations of terms, and expert guidance. This remote, virtual role emphasizes customer empathy and accurate tax support.

You will use TurboTax software and video tools to help clients through federal and state returns, while completing required training and meeting performance goals. The position requires U.S. residency and at least 20 hours weekly.