Remote TAM, AI Infrastructure & Open Superintelligence

InforCapital, partnership; San Francisco (CA); Hybrid; USD 160,000 - 200,000; Full time

Benefits offered by this job

Flexible work (remote or San Francisco)

Visa sponsorship and relocation support

Professional development budget

Job summary

InforCapital, partnership in San Francisco, is looking for a Technical Account Manager to manage enterprise customer relationships and ensure success with their AI infrastructure. The role combines technical understanding with a customer success approach.

You will work closely with customers on their AI workloads, ensuring smooth scaling and adoption of new products. The ideal candidate has experience in customer success or technical account management and is comfortable in a fast-paced, AI-native environment.

Qualifications

• 3–6 years in relevant roles at infrastructure, cloud, or AI/ML companies.
• Strong technical fluency: comfortable reading dashboards and engaging with engineering teams.
• Excellent communication skills, especially in technical issues.

Responsibilities

• Own a portfolio of enterprise customers end-to-end.
• Build relationships with technical and executive stakeholders.
• Understand customer workloads at a technical level.

Skills

Customer Success

Technical Account Management

Solutions Engineering

Strong technical fluency

Excellent verbal and written communication

Deep customer empathy

Job description

InforCapital, partnership in San Francisco, is looking for a Technical Account Manager to manage enterprise customer relationships and ensure success with their AI infrastructure. The role combines technical understanding with a customer success approach.

You will work closely with customers on their AI workloads, ensuring smooth scaling and adoption of new products. The ideal candidate has experience in customer success or technical account management and is comfortable in a fast-paced, AI-native environment.