REMOTE SYSTEMS ADMINISTRATOR

Lensa; New York (NY); Remote; USD 96,000 - 111,000; Full time

Job summary

An established industry player is seeking a skilled Computer Specialist (Software) to join their team. This role involves coordinating and supporting a complex WAN infrastructure for the Department of Social Services. You'll be responsible for developing technical recommendations, diagnosing issues, and ensuring the reliability of network systems. If you have a strong background in software development and systems analysis, this opportunity offers a chance to make a significant impact in a vital public service role. Join a dedicated team committed to enhancing technology services for New Yorkers in need.

Qualifications

• 2+ years of software experience in designing and maintaining applications.
• Experience in project leadership on complex projects is required.

Responsibilities

• Coordinate installation and support of complex WAN infrastructure.
• Diagnose and resolve hardware/software issues effectively.

Skills

Software Development

Systems Analysis

Network Administration

Project Leadership

Education

Bachelor's Degree in Computer Science

Master's Degree in Computer Science

Tools

Syslog

WAN Infrastructure Tools

Job description

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Job Description

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS) / Enterprise Networking HRA Infrastructure Network Services Is Recruiting For One (1) Computer Specialist (Software) II, To Function As a Remote Systems Administrator, Who Will

• Coordinate, plan, document, evaluate and participate in the installation, customization, testing,
  
  

implementation, and support of the Agency's extremely complex Enterprise-Wide Area Network

infrastructure environment.

• Develop highly complex technical preliminary recommendations regarding strategic WAN
  
  

infrastructure planning, consolidation, expansion, and acquisition needs.

• Research hardware and software acquisitions and upgrade to ensure the continued viability of
  
  

the WAN infrastructure environment; evaluate the installation, implementation and maintenance

or the highly complex components which make up the Agency’s Enterprise-Wide Area Network.

• Diagnose, solve, and deliver root cause analysis for hardware/software issues, analyze and
  
  

upgrade systems as necessary; isolate network problems using Syslog Files.

• Develop contingency plans for WAN growth and the upgrade of network devices.
  
  

Hours/Shift

Normal Business Hours

COMPUTER SPECIALIST (SOFTWARE) - 13632

Qualifications

• A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
• A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
• A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
  
  

NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

requirements.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Salary Min: $ 96,086.00

Salary Max: $110,499.00

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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