Remote Surgical Scheduler

Freddie Mac; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Freddie Mac is seeking a Remote Surgical Scheduler to join their team. This role requires excellent customer service and communication skills to manage patient interactions and schedule surgeries effectively. Ideal candidates will be certified Medical Assistants or licensed nurses with strong telephone and computer skills, ready to thrive in a fast-paced work environment.

Benefits

Health, dental, and vision insurance

Health Savings Account

Competitive PTO and Holiday pay

Company-paid life insurance and long-term disability

401K with employer match

Qualifications

• Minimum education as Medical Assistant or higher.
• Familiarity with Electronic Medical Record systems required.
• Typing speed of 35+ wpm needed.

Responsibilities

• Schedule appointments and surgeries.
• Make and receive phone calls to relay patient information.
• Assist with follow-up communication.

Skills

Customer Service

Telephone Communication

Microsoft Office Suite

Typing

Education

Medical Assistant Certification

High School Diploma

Job description

Overview

Come join our team! We have an immediate need for a Medical Assistant (MA), Licensed Practical Nurse (LPN), or Registered Nurse (RN) - Remote Surgical Scheduler! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This position has the option to work remotely, but applicants must be located in a state in which Forefront, or an Affiliated Practice has a location.

Work Schedule:
Monday to Friday, 8:00 AM - 4:30 PM in either CST, MST, or PST

We currently offer daytime shifts aligned to Central, Mountain, and Pacific time zones. Applicants must be located in or willing to work within these time zones.

Start date:

June 30th or July 28th

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for competitive PTO and Holiday pay
• Company paid life insurance and long-term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to supplemental life insurance
• Additional insurance offerings to meet your needs
• 401K with employer match
• Employee discount programs
• And much more!

Responsibilities

Summary

The Surgical Scheduler staff are responsible for making outgoing phone calls and taking incoming phone calls, giving results, relaying information between the provider and the patient and from the patient to the provider, and scheduling follow-up appointments and surgeries. There are numerous opportunities for advancement within the department, including supervisory roles!

Qualifications

Education & Experience

Excellent telephone customer service skills are required, as there is no hands-on patient care in this role. Familiarity with computers is very important - staff will learn to use our Electronic Medical Record system, scheduling system and need to be able to navigate the Microsoft Office Suite. Typing speed of 35+ wpm is required and is tested during the interview. Minimum education and certification/licensure as a Medical Assistant or higher Licensure required.

For this position, the base pay range is $19.75 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, please delete them.