Radiology Scheduler (Remote - Full Time) Monday-Friday 9:30am-6:00pm AKDT (10:30am-7:00pm Pacif[...]

Royal Health Inc; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Royal Health Inc is seeking a Radiology Scheduler for a remote full-time role. The ideal candidate will provide patient scheduling assistance and superior customer service, managing calls efficiently in a high-volume environment. Previous radiology scheduling experience is required, along with a strong focus on confidentiality and customer care.

Qualifications

• At least one year of clinical or scheduling experience.
• Experience managing multiple phone lines in a virtual healthcare environment.

Responsibilities

• Provide excellent patient experience and superior customer service.
• Manage multiple phone lines efficiently.
• Assist patients in scheduling procedures using correct CPT codes.

Skills

Customer Service

Confidentiality

Radiology Scheduling

Multi-line Phone Management

Education

High School Diploma or GED

Job description

Radiology Scheduler (Remote - Full Time) Monday-Friday 9:30am-6:00pm AKDT (10:30am-7:00pm Pacific Standard Time)

Join to apply for the Radiology Scheduler (Remote - Full Time) Monday-Friday 9:30am-6:00pm AKDT (10:30am-7:00pm Pacific Standard Time) role at Royal Health Inc.

Job Overview

Royal Health Inc is a leader in healthcare operations technology, focusing on patient and provider experience. Based in White Plains, NY, we provide software and services to the healthcare industry, optimizing engagement throughout the exam lifecycle. Our leadership team has extensive industry expertise in Healthcare, Data Security, Financial Services, and IT. We are a customer-centric, supportive, and collaborative small business.

This is a remote work-from-home position in the United States, ideally in the Pacific or Mountain time zones.

Responsibilities

• Provide excellent patient experience through first impressions and superior customer service.
• Manage multiple phone lines efficiently in a high-volume environment.
• Assist patients in scheduling procedures using correct CPT codes based on referrals.
• Coordinate with physician offices for scheduling.
• Gather complete and accurate clinical, demographic, and financial information.
• Provide patients with preparation and appointment instructions.
• Handle calls using a centralized phone system for all outpatient sites.

Qualifications

• Experience managing multiple phone lines and delivering superior customer service in a virtual healthcare environment.
• Maintain confidentiality per HIPAA guidelines.
• Radiology scheduling experience required.
• At least one year of clinical or scheduling experience.
• Dedicated home office with high-speed internet.
• High School Diploma or GED.
• Must be based in the USA.

Additional Information

• Medical terminology knowledge or medical office experience is a plus.

Job Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Healthcare Provider
• Industries: IT Services and Consulting

Apply now to join Royal Health Inc and make a positive impact in healthcare!