Remote Surgical Scheduler

Forefront Dermatology; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Surgical Scheduler to join their dynamic team. In this role, you will be pivotal in coordinating patient appointments and surgeries, ensuring seamless communication between healthcare providers and patients. The ideal candidate will possess exceptional telephone customer service skills and proficiency in computer navigation, as you will utilize Electronic Medical Records and scheduling systems. This position offers the flexibility of remote work while providing comprehensive benefits, including health insurance and a 401K plan. If you thrive in a fast-paced environment and are eager to make a meaningful impact, this opportunity is perfect for you.

Benefits

Health, Dental, and Vision Insurance

Health Savings Account

Competitive PTO and Holiday Pay

Company Paid Life Insurance

Long-term Disability Insurance

401K with Employer Match

Employee Discount Programs

Qualifications

• Excellent telephone customer service skills required, no hands-on patient care.
• Familiarity with computers and ability to navigate various systems is essential.

Responsibilities

• Responsible for scheduling follow-up appointments and surgeries.
• Make and receive phone calls, relay information between providers and patients.

Skills

Telephone Customer Service

Computer Navigation

Microsoft Office Suite

Typing Speed (35+ wpm)

Education

Medical Assistant Certification

Licensed Practical Nurse Certification

Registered Nurse Certification

Tools

Electronic Medical Record System

Scheduling System

Job description

Overview

Come join our team! We have an immediate need for a Medical Assistant (MA), Licensed Practical Nurse (LPN), or Registered Nurse (RN) – Surgical Scheduler! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This position has the option to work remotely, but applicants must be located in a state in which Forefront, or an Affiliated Practice has a location.

Required shift: Monday - Friday 8am-4:30pm Pacific time.

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account
• Eligible for competitive PTO and Holiday pay
• Company paid life insurance and long-term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to supplemental life insurance
• Additional insurance offerings to meet your needs
• 401K with employer match
• Employee discount programs
• And much more!

Responsibilities

Summary: The Surgical Scheduler staff are responsible for making outgoing phone calls and taking incoming phone calls, giving results, relaying information between the provider and the patient and from the patient to the provider, and scheduling follow-up appointments and surgeries. There are numerous opportunities for advancement within the department, including supervisory roles!

Qualifications

Education & Experience: Excellent telephone customer service skills are required, as there is no hands-on patient care in this role. Familiarity with computers is very important – staff will learn to use our Electronic Medical Record system, scheduling system and need to be able to navigate the Microsoft Office Suite. Typing speed of 35+ wpm is required and is tested during the interview. Minimum education and certification/licensure as a Medical Assistant or higher Licensure required.

For this position, the base pay range is $17.00 for MA experience and $19.00 for LPN experience. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.