Remote Surgical Authorization Specialist

Scale-Up Philippines; United States; Hybrid; USD 50,000 - 75,000; Full time

Job summary

Scale Up Philippines is seeking an experienced Surgical Authorization Specialist for a fully remote role serving a US orthopedic and spine practice. You will secure prior authorizations for surgeries, imaging, and interventional care, ensuring medical necessity and financial clearance before service dates.

You will coordinate with clinicians, payers, and patients, review orders and documents, submit requests via payer portals, and manage the authorization lifecycle from submission to approvals

Qualifications

• Minimum 1+ years of experience in surgical prior authorization or pre-certification within a US healthcare setting.
• Deep knowledge of surgical authorization workflows including submission, follow-up, peer-to-peer coordination, and appeals.
• Strong understanding of CPT and ICD-10 coding as they apply to orthopedic and spine surgical procedures.
• Familiarity with medical necessity criteria and clinical documentation requirements for major US payers (Medicare, Medicaid, BCBS, Aetna, Cigna, UnitedHealthcare, and managed care plans).
• Hands-on experience with payer portals such as Availity, NaviMedix, or direct insurance portals.
• Experience with EHR/practice management system
• Strong written and verbal English communication skills — able to engage confidently with payer representatives, clinical staff, and surgeons.
• Highly organized, proactive, and able to manage multiple open authorizations simultaneously without losing track of timelines or deadlines.
• Experience handling auto accidents (no-fault) or workers’ compensation surgical authorizations is a significant plus.

Responsibilities

• Initiate, track, and secure prior authorizations for orthopedic and spine surgeries, pain management procedures, ASC cases, and advanced diagnostic imaging (MRI, CT).
• Review physician orders, clinical notes, operative reports, and diagnostic results to compile complete and compliant authorization request packages.
• Submit authorization requests through payer portals, fax, and phone, ensuring all supporting clinical documentation meets medical necessity criteria.
• Manage the full authorization lifecycle — from initial submission through approval, peer-to-peer review coordination, appeals, and denial resolution.
• Coordinate peer-to-peer review requests between the treating physician and the payer’s medical reviewer when initial authorization is denied.
• Monitor authorization expiration dates and initiate renewals or extensions proactively to avoid lapses that could delay surgery.
• Communicate authorization status clearly and promptly to surgeons, surgical coordinators, clinical staff, and patients.
• Identify and escape urgent or time-sensitive cases to prevent surgical schedule disruptions.
• Maintain accurate and organized authorization records, approval numbers, and payer correspondence in the EHR/practice management system (NextGen preferred).
• Stay current on payer-specific surgical coverage policies, CPT/ICD-10 coding requirements, and medical necessity guidelines — particularly for orthopedic, spine, and pain management procedures.
• Work closely with the insurance verification, billing, and front office teams to ensure seamless pre-surgical financial clearance.
• Support the appeals process by gathering clinical documentation and drafting appeal letters in response to authorization denials.

Skills

Prior Authorization

US Healthcare

Payer portals

CPT/ICD-10 coding

Documentation

Communication

Tools

Availity

NaviMedix

Job description

Scale Up Philippines is seeking an experienced Surgical Authorization Specialist for a fully remote role serving a US orthopedic and spine practice. You will secure prior authorizations for surgeries, imaging, and interventional care, ensuring medical necessity and financial clearance before service dates.

You will coordinate with clinicians, payers, and patients, review orders and documents, submit requests via payer portals, and manage the authorization lifecycle from submission to approvals