Surgical Authorization Specialist- Remote

HOPCo; Phoenix (AZ); Remote; USD 52,000 - 68,000; Full time

Job summary

HOPCo is seeking a Surgical Authorization Specialist for a remote role. You will monitor upcoming surgical case authorizations, verify demographics and eligibility, and complete cost estimations for pre-service collection.

The position requires at least 2 years in healthcare, strong organizational and data-entry skills, and the ability to communicate effectively with physicians, patients, and staff while upholding HIPAA rules.

Qualifications

• Minimum 2 years in the healthcare field; referrals/authorizations experience preferred.
• Excellent organizational skills and strong customer service orientation.
• Proficient with computers and data entry.
• Working knowledge of eligibility, verification of benefits, and prior authorizations from various payers.
• Familiarity with HIPAA privacy regulations.

Responsibilities

• Monitor authorizations of upcoming surgical cases on physicians' calendars to ensure timely approvals.
• Verify patient demographics and insurance eligibility; coordinate benefits.
• Complete surgical cost estimation forms for pre-service collection.
• Verify benefits on all surgical procedures and document progress in charts.
• Communicate with physicians, patients, and staff to build good working relationships.
• Assist surgery schedulers with STAT authorizations.
• Maintain HIPAA confidentiality of health records.
• Participate in staff training on new processes to improve workflows.
• Attend department meetings as required.

Skills

Organization skills

Billing & authorization

Microsoft Excel

Microsoft Word

Outlook

Customer relations

Education

High school diploma/GED

Tools

Computer applications

Job description

Surgical Authorization Specialist- Remote

Job Category: Clinic Support

Supervisor: Emily Hood

Requisition Number: SURGI012943

• Posted : October 2, 2026
• Full-Time
• Remote

Locations

Showing 1 location

Description

ESSENTIAL FUNCTIONS

• Monitors the authorizations of upcoming surgical cases on the physician’s calendars ensuring authorizations for surgeries are obtained in a timely and accurate manner.
• Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans.
• Accurately completes surgical cost analysis form, documenting the required surgical cost estimation for collection prior to services.
• Verifies benefits on all surgical procedures.
• Document authorizations and progress of authorizations in the patient’s chart. Enters the authorization information within case management.
• Must be able to communicate effectively with physicians, patients, and co-workers and be capable of establishing good working relationships with both internal and external customers.
• Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases.
• Work with department manager to respond to and reduce complaints timely and professionally.
• Assist surgery schedulers with STAT authorizations.
• Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines.
• Assists in identifying opportunities for improvement within the daily workflow process.
• Attends department meetings as required.

Education

• High school diploma/GED or equivalent working knowledge preferred.

Experience

• A minimum of 2 years of experience in the healthcare field is required and previous experience in referrals/authorizations, front office, and/or charge posting is preferred.
• Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.

Knowledge

• Working knowledge of eligibility, verification of benefits, and prior authorizations from various HMOs, PPOs, commercial payers, and other funding sources.
• Federal, state, and HIPAA privacy regulations.
• Knowledge of computer applications.

Skills

• Skill in effective organization and billing requirements and authorization processes.
• Skill in using computer programs and applications including Microsoft Excel, Microsoft Word, and Outlook
• Skill in establishing good working relationships with both internal and external customers.

Abilities

• Ability to multi-task in a fast-paced environment. Must be detailed oriented with strong organizational skills.
• Ability to understand patient demographic information and determine insurance eligibility.
• Ability to work independently and demonstrate the ability to analyze data.
• Ability to communicate effectively and compassionately with patients, co-workers, management, and providers.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.