Surgical Authorization Specialist- Remote

The CORE Institute | HOPCo; Phoenix (AZ); Remote; USD 52,000 - 68,000; Full time

Job summary

The CORE Institute | HOPCo is seeking a Surgical Authorization Specialist for a remote role. You will monitor upcoming surgical case authorizations, verify demographics, eligibility, and coordination of benefits to ensure timely processing.

Responsibilities include documenting authorizations in the patient chart, communicating with physicians and staff, supporting surgery schedulers, and maintaining HIPAA confidentiality. Prior authorization experience in healthcare is preferred.

Qualifications

• High school diploma or GED preferred.
• Minimum 2 years of experience in healthcare; referrals/authorizations experience preferred.
• Strong organizational skills and customer-service orientation.

Responsibilities

• Monitors authorizations for upcoming surgical cases on physician calendars to ensure timely and accurate approvals.
• Verifies patient demographics and insurance eligibility, including coordination of benefits; updates information for claims processing.
• Completes surgical cost analysis form with the required cost estimation prior to services.
• Verifies benefits on all surgical procedures.
• Documents authorizations in the patient chart and enters authorization data into case management.

Skills

Organization

Multi-tasking

Customer service

Data entry

Communication

Education

High school diploma/GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Surgical Authorization Specialist- Remote

Job Category: Clinic Support

Supervisor: Emily Hood

Requisition Number: SURGI012943

• Posted : October 2, 2026
• Full-Time
• Remote

Locations

Showing 1 location

Description

ESSENTIAL FUNCTIONS

• Monitors the authorizations of upcoming surgical cases on the physician’s calendars ensuring authorizations for surgeries are obtained in a timely and accurate manner.
• Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans.
• Accurately completes surgical cost analysis form, documenting the required surgical cost estimation for collection prior to services.
• Verifies benefits on all surgical procedures.
• Document authorizations and progress of authorizations in the patient’s chart. Enters the authorization information within case management.
• Must be able to communicate effectively with physicians, patients, and co-workers and be capable of establishing good working relationships with both internal and external customers.
• Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases.
• Work with department manager to respond to and reduce complaints timely and professionally.
• Assist surgery schedulers with STAT authorizations.
• Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines.
• Assists in identifying opportunities for improvement within the daily workflow process.
• Attends department meetings as required.

Education

• High school diploma/GED or equivalent working knowledge preferred.

Experience

• A minimum of 2 years of experience in the healthcare field is required and previous experience in referrals/authorizations, front office, and/or charge posting is preferred.
• Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.

Knowledge

• Working knowledge of eligibility, verification of benefits, and prior authorizations from various HMOs, PPOs, commercial payers, and other funding sources.
• Federal, state, and HIPAA privacy regulations.
• Knowledge of computer applications.

Skills

• Skill in effective organization and billing requirements and authorization processes.
• Skill in using computer programs and applications including Microsoft Excel, Microsoft Word, and Outlook
• Skill in establishing good working relationships with both internal and external customers.

Abilities

• Ability to multi-task in a fast-paced environment. Must be detailed oriented with strong organizational skills.
• Ability to understand patient demographic information and determine insurance eligibility.
• Ability to work independently and demonstrate the ability to analyze data.
• Ability to communicate effectively and compassionately with patients, co-workers, management, and providers.

Equal Opportunity Employer

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