Remote Surgeon Education and Customer Excellence Lead

Stryker; United States; Remote; USD 130,000 - 210,000; Full time

Job summary

Stryker Corporation is seeking a Customer Excellence Manager to strengthen relationships with teaching institutions and surgeons across the western territory. You will collaborate with Medical Education, Sales and academic centers to design and deliver education programs, connecting learners with expert faculty and developing impactful curricula.

The role emphasizes strong presentation and interpersonal skills, with travel up to 40% and a remote-friendly setup that supports regional engagement

Qualifications

• Bachelor's degree required.
• 6+ years of work experience required.
• Excellent presentation and interpersonal communication skills.

Responsibilities

• Manage internal and external resources supporting strategic direction.
• Develop and execute customer engagement strategies for education programs.
• Collaborate with Medical Education, Sales and academic centers.
• Lead coordination, logistics and content delivery of education programs.
• Organize and deliver in-class or virtual courses.
• Identify program metrics to measure effectiveness and opportunities for investment.

Skills

Excellent presentation skills

Interpersonal communication

Stakeholder management

Education

Bachelor's degree

MBA

Job description

Stryker Corporation is seeking a Customer Excellence Manager to strengthen relationships with teaching institutions and surgeons across the western territory. You will collaborate with Medical Education, Sales and academic centers to design and deliver education programs, connecting learners with expert faculty and developing impactful curricula.

The role emphasizes strong presentation and interpersonal skills, with travel up to 40% and a remote-friendly setup that supports regional engagement