Remote Support Specialist: Empower Independence

KCS KenCrest Services; United States; Remote; USD 21,000 - 30,000; Full time

Job summary

KenCrest Services seeks Remote Support Professionals to provide remote assistance to individuals in Residential Group Home settings. The role includes active monitoring, PRN supports, and emergency response to promote independence while remaining calm under pressure and solving problems.

The position requires a High School Diploma or GED, 1–2 years supporting individuals with autism and intellectual disabilities, a valid driver’s license, and strong English communication.

Qualifications

• 1-2 years of experience in supporting individuals with autism and intellectual disabilities.
• Valid driver’s license and acceptable motor vehicle record.
• Ability to convey, understand and follow spoken and written instructions in English.
• Strong communication skills.

Responsibilities

• Interacting with and empowering supported persons in areas related to health, medication, safety, daily living, and independent decision making
• Responding to emergency requests from supported persons, and as needed, escalating to dispatching back-up in-person staffing (including notifying and coordinating with emergency services when required)
• Troubleshooting technology issues with remote support systems in the homes while providing ongoing training with technology to supported persons and their caregivers / parents / guardians to engage them to utilize in-home devices
• Observing wearable devices when person supported is away from home and providing assistance and interventions as needed
• Interacting with the person supported with high attention to engagement, promoting a positive environment that fosters respect and dignity within a cultural context
• Demonstrates ability to identify, prevent, and report situations of abuse, exploitation, neglect, and other adverse events

Skills

Communication skills

English proficiency

Education

High School Diploma or GED equivalent

Job description

KenCrest Services seeks Remote Support Professionals to provide remote assistance to individuals in Residential Group Home settings. The role includes active monitoring, PRN supports, and emergency response to promote independence while remaining calm under pressure and solving problems.

The position requires a High School Diploma or GED, 1–2 years supporting individuals with autism and intellectual disabilities, a valid driver’s license, and strong English communication.