Remote Support Professional

KCS KenCrest Services; United States; A distancia; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

KenCrest Services seeks Remote Support Professionals to provide remote assistance to individuals in Residential Group Home settings. The role includes active monitoring, PRN supports, and emergency response to promote independence while remaining calm under pressure and solving problems.

The position requires a High School Diploma or GED, 1–2 years supporting individuals with autism and intellectual disabilities, a valid driver’s license, and strong English communication.

Formación

• 1-2 years of experience in supporting individuals with autism and intellectual disabilities.
• Valid driver’s license and acceptable motor vehicle record.
• Ability to convey, understand and follow spoken and written instructions in English.
• Strong communication skills.

Responsabilidades

• Interacting with and empowering supported persons in areas related to health, medication, safety, daily living, and independent decision making
• Responding to emergency requests from supported persons, and as needed, escalating to dispatching back-up in-person staffing (including notifying and coordinating with emergency services when required)
• Troubleshooting technology issues with remote support systems in the homes while providing ongoing training with technology to supported persons and their caregivers / parents / guardians to engage them to utilize in-home devices
• Observing wearable devices when person supported is away from home and providing assistance and interventions as needed
• Interacting with the person supported with high attention to engagement, promoting a positive environment that fosters respect and dignity within a cultural context
• Demonstrates ability to identify, prevent, and report situations of abuse, exploitation, neglect, and other adverse events

Conocimientos

Communication skills

English proficiency

Educación

High School Diploma or GED equivalent

Descripción del empleo

Remote Support Professional

Do you have a special skill and passion for supporting people? Do you believe that we are better together by including everyone? KenCrest is hiring Remote Support Professionals (RSP) to provide remote support services to individuals in our Residential Group Home settings. The RSP will assist through active monitoring, PRN supports, and emergency response. The RSP engages with individuals to facilitate an environment to promote greater independence. The Remote Support Professional role is a great fit for someone who enjoys problem-solving, staying calm under pressure and helping people build independence through remote support. Being in this role requires both attention to detail and creativity because you are serving as both a life coach and personal support agent.

Common Daily Tasks

• Interacting with and empowering supported persons in areas related to health, medication, safety, daily living, and independent decision making
• Responding to emergency requests from supported persons, and as needed, escalating to dispatching back-up in-person staffing (including notifying and coordinating with emergency services when required)
• Troubleshooting technology issues with remote support systems in the homes while providing ongoing training with technology to supported persons and their caregivers / parents / guardians to engage them to utilize in-home devices
• Observing wearable devices when person supported is away from home and providing assistance and interventions as needed
• Interacting with the person supported with high attention to engagement, promoting a positive environment that fosters respect and dignity within a cultural context
• Demonstrates ability to identify, prevent, and report situations of abuse, exploitation, neglect, and other adverse events

Qualifications

• High School Diploma or GED equivalent
• 1 - 2 years' of experience in supporting individuals with autism and intellectual disabilities
• Valid driver's license and acceptable motor vehicle record
• Ability to convey, understand and follow spoken and written instructions in English
• Strong Communication skills

IND123

As an equal opportunity employer (EOE), our dedicated staff of over 2,100 employees and independent contractors are knowledgeable and qualified, with extensive experience helping children, youth, and adults reach their goals in service of our mission: to support community development by exploring possibilities, mobilizing resources, and championing dreams.