Remote Subrogation Specialist

Humana Inc; Jackson (MS); Remote; USD 59.000 - 68.000; Vollzeit

Zusammenfassung

Humana Inc. seeks a Subrogation Professional 2 to investigate accident, injury, and claim events to determine Humana's recovery rights. You will gather details from members, providers, adjusters, and attorneys, review payments, and negotiate lien recoveries. You report to a Supervisor.

The role is remote, with periodic travel to Humana's offices for training or meetings. Typical hours are Monday–Friday in the home time zone, with a pay range of $58,700—$68,200 per year and a bonus opportunity.

Qualifikationen

• 2+ years of subrogation claims handling experience in healthcare, property and casualty, or worker's compensation insurance.
• 2+ years phone customer service experience dealing with escalated situations involving attorneys, providers, and/or members.
• Microsoft Office proficiency — ability to create forms, reports, and documents in Word and Excel.
• Experience multitasking within several computer systems throughout the day.
• Basic proficiency with computers, email, phone systems, and data entry.
• Strong verbal and written communication skills.

Aufgaben

• Review new accident, injury, or claim events to determine whether subrogation or other party liability may apply.
• Contact members, providers, insurance adjusters, attorneys, and other involved parties by phone or email to gather claim details.
• Investigate the facts of the accident or claim, including what happened, date and location, who was at fault, and all parties involved.
• Review claim payment information to determine amounts paid by Humana related to the accident or claim.
• Create, update, and maintain liens based on eligible paid claims and communicate with attorneys or adjusters.

Kenntnisse

Subrogation experience

Phone customer service

Microsoft Office

Multitasking across systems

Communication skills

Ausbildung

Undergraduate degree

Tools

Microsoft Office

Jobbeschreibung

Humana Inc. seeks a Subrogation Professional 2 to investigate accident, injury, and claim events to determine Humana's recovery rights. You will gather details from members, providers, adjusters, and attorneys, review payments, and negotiate lien recoveries. You report to a Supervisor.

The role is remote, with periodic travel to Humana's offices for training or meetings. Typical hours are Monday–Friday in the home time zone, with a pay range of $58,700—$68,200 per year and a bonus opportunity.