Remote Subrogation Pro: Investigations, Liens & Recoveries

Humana Inc; Salem (OR); Remote; USD 59.000 - 68.000; Vollzeit

Zusammenfassung

Humana, Inc. is seeking a Subrogation Professional 2 to investigate accidents and claims to determine Humana’s recovery opportunities. You will gather details from members, providers, adjusters, and attorneys, review payments, create liens, and negotiate repayments.

You will report to a Supervisor and work remotely with occasional travel for training or meetings. Responsibilities include reviewing liability, contacting involved parties, documenting findings, and managing subrogation cases across

Qualifikationen

• 2+ years of subrogation claims handling experience in healthcare, property and casualty, or worker's compensation insurance.
• 2+ years phone customer service experience dealing with escalated situations involving attorneys, providers, and/or members.
• Microsoft Office proficiency — ability to create forms, reports, and documents in Word and Excel.
• Experience multitasking within several computer systems throughout the day.
• Basic proficiency with computers, email, phone systems, and data entry.
• Strong verbal and written communication skills.

Aufgaben

• Review new accident, injury, or claim events to determine subrogation or other party liability may apply.
• Contact members, providers, insurance adjusters, attorneys, and others to gather claim details.
• Investigate facts of the accident or claim including what happened, date, location, fault, and involved parties.
• Identify and document responsible parties and provide notice of Humana’s potential recovery interest.
• Create, update, and maintain liens based on eligible paid claims and negotiate repayment amounts.

Kenntnisse

Subrogation experience

Phone customer service

MS Office

Multitasking

Computer basics

Verbal & written communication

Ausbildung

Undergraduate degree

Jobbeschreibung

Humana, Inc. is seeking a Subrogation Professional 2 to investigate accidents and claims to determine Humana’s recovery opportunities. You will gather details from members, providers, adjusters, and attorneys, review payments, create liens, and negotiate repayments.

You will report to a Supervisor and work remotely with occasional travel for training or meetings. Responsibilities include reviewing liability, contacting involved parties, documenting findings, and managing subrogation cases across