Remote Student Support Assistant (Temp)

Florida International University; Miami (FL); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Florida International University in Miami is seeking a Temporary Digital assistant to join the Counseling Rec and School of Psychology team. Responsibilities include monitoring engagement, outreach, and coordinating online support for students.

The role emphasizes confidentiality, data accuracy, and the ability to work remotely. Minimum qualifications include a high school diploma and 2 years of relevant experience; a bachelor’s degree is preferred. Work schedule is Mon-Fri, 8:30am-5pm.

Qualifications

• High School Diploma or GED and 2 years of experience or equivalent combination.
• Strong written and verbal communication skills for online support.
• Proficiency with Microsoft Office and online platforms for recordkeeping.

Responsibilities

• Monitor student engagement and progress.
• Outreach to students who may be disengaging and provide support.
• Facilitate virtual support hours and respond to routine course questions.
• Refer students to appropriate faculty or university resources.
• Maintain confidential, accurate records of outreach and activity.

Skills

Communication

Organization

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Learning Management System

Videoconferencing platforms

Job description

Florida International University in Miami is seeking a Temporary Digital assistant to join the Counseling Rec and School of Psychology team. Responsibilities include monitoring engagement, outreach, and coordinating online support for students.

The role emphasizes confidentiality, data accuracy, and the ability to work remotely. Minimum qualifications include a high school diploma and 2 years of relevant experience; a bachelor’s degree is preferred. Work schedule is Mon-Fri, 8:30am-5pm.