Remote Student Loan Default Counselor

Midwest Technical Institute, Inc.; United States; Hybride; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision plans

Life Insurance Options

Short Term / Long Term Disability

Employee Assistance Program

Résumé du poste

Midwest Technical Institute is seeking a proactive Loan Default Management Specialist to lead efforts in reducing and managing federal student loan default risks. This remote role supports student success and compliance with federal regulations.

The position emphasizes data monitoring, borrower outreach, and counseling on repayment plans, with collaboration across departments and servicers. Remote work with CST time considerations is expected.

Qualifications

• Education/experience as specified: high school diploma and/or bachelor’s degree.
• Experience in financial aid, loan servicing, collections, or student default prevention.
• Strong communication, organizational, and counseling skills.
• Proficiency in Microsoft Office Suite.
• Familiarity with federal student loan programs and default resolution processes.

Responsabilités

• Monitor borrower data and identify at‑risk students using NSLDS and servicer reports.
• Conduct targeted outreach to students in grace periods or delinquency.
• Provide one‑on‑one loan counseling and guidance on repayment plans.
• Track and report on Cohort Default Rates (CDR) and recommend interventions.
• Collaborate with campus departments and loan servicers to support borrower success.

Connaissances

Communication skills

Counseling skills

Customer service

Phone support

Attention to detail

Formation

Bachelor’s degree in Finance

High School diploma or equivalent

Outils

Microsoft Office Suite

NSLDS data access

Description du poste

Midwest Technical Institute is seeking a proactive Loan Default Management Specialist to lead efforts in reducing and managing federal student loan default risks. This remote role supports student success and compliance with federal regulations.

The position emphasizes data monitoring, borrower outreach, and counseling on repayment plans, with collaboration across departments and servicers. Remote work with CST time considerations is expected.