Remote Student Loan Collections Specialist

TSI - Transworld Systems Inc.; China Grove (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunity

Bonus opportunity

Benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our work-from-home team. You will call consumers to secure payments on past-due student loan accounts and help customers resolve balances.

This role offers paid training, a generous bonus opportunity, and a comprehensive benefits package. A supportive, team-oriented environment and clear growth paths await the right candidate.

Qualifications

• High School diploma or equivalent required.
• Access to high-speed internet required.
• 2+ years' experience with Tuition or Private Student Loan Collections
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work complies with company policies and applicable laws and regulations.

Skills

Phone etiquette

Negotiation skills

Customer service

Problem solving

Confidentiality

Multitasking

Communication

Education

High School diploma or equivalent

Job description

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our work-from-home team. You will call consumers to secure payments on past-due student loan accounts and help customers resolve balances.

This role offers paid training, a generous bonus opportunity, and a comprehensive benefits package. A supportive, team-oriented environment and clear growth paths await the right candidate.