Remote Student Experience Concierge (Part-Time)

TrulyHired; United States; On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Remote work

Gift of Knowledge Program

Health benefits

401K plan

Job summary

Kaplan is seeking a part-time Student Experience Support Specialist to deliver concierge-level support to students nationwide, with dedicated assistance for Florida real estate students. You will manage records, coordinate programs, and escalate complex issues to ensure timely resolution and high satisfaction.

The role emphasizes collaboration with cross-functional teams, precise data handling, and strong communication to guide students through licensing programs while maintaining superior

Qualifications

• Excellent written and verbal communication skills and a focus on service excellence.
• Ability to multitask and remain detail oriented in a fast paced environment.
• Self-motivated with a calm and professional demeanor.

Responsibilities

• Deliver concierge-level support to students and stakeholders via phone, email, and chat.
• Provide dedicated assistance to Florida real estate students ensuring regulatory requirements are met.
• Manage student records and orders accurately within internal databases.

Skills

Written communication

Verbal communication

Multitasking

Detail oriented

Calm professional demeanor

Self-motivated

Team player

Education

High School Diploma or GED

Tools

MS Office

Gmail

Job description

Kaplan is seeking a part-time Student Experience Support Specialist to deliver concierge-level support to students nationwide, with dedicated assistance for Florida real estate students. You will manage records, coordinate programs, and escalate complex issues to ensure timely resolution and high satisfaction.

The role emphasizes collaboration with cross-functional teams, precise data handling, and strong communication to guide students through licensing programs while maintaining superior