Remote Strategic Tech & Roadmap Lead – RMCC

Hilton

Dallas (TX)

Remote

USD 90,000 - 120,000

Full time

10 days ago
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Benefits offered by this job

Go Hilton travel program
ESPP stock discount
Parental leave
Caregiving support
Crisis concierge
Mental health resources
Generous PTO
Health & welfare benefits
Retirement plans

Job summary

Hilton is seeking a Senior Manager, Strategic Operations - Technology Strategy & Roadmap to lead multi-year tech planning for RMCC Americas, from Dallas or remote. You will translate business priorities into sequenced technology capabilities, align stakeholders, and prepare executive roadmaps for scalable adoption in a high-volume commercial support organization.

In this role you will drive planning, assess current tools, lead cross-functional initiatives, and deliver investment

Qualifications

  • Seven (7) years of professional work experience.
  • Four (4) years supporting technology strategy, roadmap planning, data systems, or automation.
  • Three (3) years leading teams and cross-functional technology initiatives.
  • Experience translating business strategy into technology capabilities and executive materials.
  • Travel up to 10%.

Responsibilities

  • Develop and maintain RMCC's multi-year technology roadmap across data systems and platforms.
  • Translate business strategy into sequenced technology capabilities and investments.
  • Lead annual and quarterly technology planning, assessing demand and risks.
  • Assess current tools and data environments for modernization opportunities.
  • Partner with leaders to align with enterprise standards and architecture.
  • Prepare executive-ready roadmap materials and prioritization options.

Skills

Strategic planning
Technology roadmap
Stakeholder management
Leadership
Communication
Travel coordination

Education

Bachelor's Degree or equivalent experience

Job description

Hilton is seeking a Senior Manager, Strategic Operations - Technology Strategy & Roadmap to lead multi-year tech planning for RMCC Americas, from Dallas or remote. You will translate business priorities into sequenced technology capabilities, align stakeholders, and prepare executive roadmaps for scalable adoption in a high-volume commercial support organization.

In this role you will drive planning, assess current tools, lead cross-functional initiatives, and deliver investment

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