Remote Strategic Partner Manager - SMB Growth

DoorDash; Atlanta (GA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

DoorDash is seeking a Strategic Partner Manager II to own and grow relationships with a portfolio of SMB restaurant partners, operating with autonomy and strategic judgment. You will drive long-term growth, profitability, and retention, guiding strategic conversations on growth, operations, and scaling with DoorDash.

You’ll adapt account plans as opportunities emerge, address risks early, and deliver measurable outcomes.

Qualifications

• 4+ years in account management, customer success, or post-sales with growth focus.
• Proven growth and retention across a book of business.
• Strong executive presence with ability to influence and present.
• Deep understanding of restaurant/hospitality P&L and unit economics.
• Advanced data analysis skills; proficient with Salesforce, Outreach, Tableau or Sigma.

Responsibilities

• Own and grow a portfolio of SMB restaurant partners, driving growth and retention.
• Lead high-impact merchant strategy reviews for larger-scale growth and profitability.
• Autonomously adjust account plans and growth strategies as needs evolve.
• Identify and mitigate risk to protect merchant health and performance.
• Collaborate cross-functionally with Product, Operations, Sales, and other teams.

Skills

Strategic acct mgmt

Executive presence

Data analysis

Cross-functional collab

Salesforce

Tableau

Outreach

Sigma

Tools

Salesforce

Tableau

Outreach

Sigma

Job description

DoorDash is seeking a Strategic Partner Manager II to own and grow relationships with a portfolio of SMB restaurant partners, operating with autonomy and strategic judgment. You will drive long-term growth, profitability, and retention, guiding strategic conversations on growth, operations, and scaling with DoorDash.

You’ll adapt account plans as opportunities emerge, address risks early, and deliver measurable outcomes.