Remote Strategic Life-Sciences SaaS Account Lead

ProofPilot, Inc.; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

ProofPilot is seeking a Senior Account Manager to own a portfolio of sponsor and CRO accounts. You will be the main point of contact post-implementation, leading proactive conversations with clinical operations leaders to ensure client success and renewal.

This role blends account management, business development, and deal execution. You will shape proposals, manage renewals and expansions, and collaborate with Customer Success and Product to deliver measurable value from the platform.

Qualifications

• Bachelor's degree and 5+ years of experience in account management or related revenue roles.
• Proven track record of owning renewal or expansion targets with senior stakeholders.
• Experience leading full sales or renewal cycles from prospecting to closing.
• Comfort leading pricing conversations and contract negotiations.
• Strong consultative skills with director-level and above stakeholders.
• 1-2 years of direct or cross-functional leadership experience.
• Excellent written and verbal communication, including executive-level reviews.
• CRM proficiency with Salesforce or HubSpot and health-tracking tools.
• Willingness to travel up to 20–25%.

Responsibilities

• Own account ownership and relationship management for assigned sponsor and CRO accounts.
• Lead regular business reviews and demonstrate value.
• Manage renewals and expansion opportunities; shape pricing and proposals.
• Collaborate cross-functionally with Customer Success and Product.
• Coordinate with Sales, Marketing, and Clinical Ops to maintain client experience.
• Drive pipeline and close renewals and expansions.

Skills

Account management

Business development

Sales negotiations

Relationship building

Communication

Leadership

Education

Bachelor's degree

Tools

Salesforce

HubSpot

Job description

ProofPilot is seeking a Senior Account Manager to own a portfolio of sponsor and CRO accounts. You will be the main point of contact post-implementation, leading proactive conversations with clinical operations leaders to ensure client success and renewal.

This role blends account management, business development, and deal execution. You will shape proposals, manage renewals and expansions, and collaborate with Customer Success and Product to deliver measurable value from the platform.