Remote Strategic Key Account Lead - Private-Label Growth

Nature's Touch Inc.; Minneapolis (MN); Remote; USD 90,000 - 130,000; Full time

Job summary

Nature's Touch Inc. seeks a trailblazing Key Account Manager to grow our private-label business with major U.S. retailers.

You will the face of Nature's Touch for key accounts, building partnerships and turning a growing U.S. portfolio into a market leader in private brands. Reporting to the Director of Sales, US, you will craft bold account strategies, lead negotiations, manage budgets, and drive category growth with data-driven insights and AI-enabled reporting.

Qualifications

• Degree or diploma in business, communication, marketing, or related field.
• 3 to 5 years of experience managing large national accounts as an Account Manager, or in product or category management at a retailer - required
• Retail experience - required. You know how major retailers work: their processes, tools, and people
• Private-label experience - required. You're motivated by private-label work, not just national brands
• Entrepreneurial drive - a self-starter who takes ownership, takes calculated risks, and is driven to bring in new business
• Strong, proven negotiation skills, with a track record of win-win outcomes on pricing and contracts
• Experience with major U.S. national retailers
• Strong knowledge of food processing and packaging, international business, and quality systems
• Proven track record of business development and disruptive customer or category collaboration
• Tech-savvy AI user who applies AI tools and automation to analysis, reporting, and presentations - and is genuinely curious about what's next
• High-calibre analytical and presentation skills; you turn data into clear recommendations
• Experience with project management tools and software
• Superior written and verbal communication and excellent interpersonal skills
• Category management and/or marketing experience - an asset
• Food service industry experience - a significant asset

Responsibilities

• Be the strategic partner and primary advocate for major U.S. retail customers, balancing their needs with Nature's Touch's business objectives
• Develop and execute bold, customer-centric account strategies that unlock growth, maximize profitability, and strengthen long-term partnerships
• Build trusted, collaborative relationships with assigned accounts, with a relentless commitment to service excellence
• Lead time-sensitive pricing and contract negotiations - a core part of this role throughout the year - delivering win-win outcomes that support sustainable growth in our crop-driven categories
• Prepare and run each negotiation with a clear, data-backed position on pricing, costs, programs, and terms
• Maintain accurate budgets and forecasts that support strong in-stock performance
• Bring insight to every conversation - use POS and market data to uncover growth opportunities and build compelling, customer-focused proposals
• Craft compelling, insights-driven presentations that turn data into actionable plans for mutual growth
• Drive category growth through the 4 P's in partnership with category teams, influencing promotional strategies and customer activation plans
• Own the end-to-end project lifecycle with private-label customers - from innovation through packaging changes - ensuring seamless execution and customer satisfaction
• Develop, run, and communicate weekly and monthly sales performance dashboards and scorecards
• Use AI and automation to speed up analysis, reporting, and presentation prep, and to fuel smarter, data-driven decisions
• Manage customer communications proactively, with responsiveness and professionalism

Skills

Account management

Retail experience

Private-label

Negotiation skills

Data analysis

AI tools

Project management

Communication skills

Presentation skills

Business development

Entrepreneurial drive

Interpersonal skills

Category management

Education

Degree or diploma in business, communication, marketing, or related field

Tools

CRM systems

Excel

Power BI

Job description

Nature's Touch Inc. seeks a trailblazing Key Account Manager to grow our private-label business with major U.S. retailers.

You will the face of Nature's Touch for key accounts, building partnerships and turning a growing U.S. portfolio into a market leader in private brands. Reporting to the Director of Sales, US, you will craft bold account strategies, lead negotiations, manage budgets, and drive category growth with data-driven insights and AI-enabled reporting.