Remote Strategic Decision Support Analyst

Acxiom; Arkansas; On-site; USD 95,000 - 140,000; Full time

Job summary

Acxiom is seeking a Decision Support Analyst to partner with clients and internal teams, transforming marketing, media, and customer data into actionable insights and reporting solutions.

You will analyze large datasets, develop recurring and ad hoc reports, monitor performance, and provide recommendations to improve data quality, campaign effectiveness, and business outcomes. This role blends analytics, consulting, and BI in a highly client-facing environment.

Qualifications

• Typically 8+ years of related experience with a Bachelor's degree, or equivalent combination of education and experience.
• Advanced experience in marketing analytics, reporting, business intelligence, decision support, or a related data-focused field.
• Hands-on experience with cloud-based data platforms and large-scale data environments.
• Proven experience building and supporting recurring and ad hoc reporting solutions.
• Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.
• Strong attention to detail with a focus on data quality, validation, documentation, and audit readiness.
• Experience supporting digital marketing, paid media, audience analytics, campaign measurement, attribution, customer intelligence, or marketing operations.

Responsibilities

• Serve as a primary point of contact for clients regarding reporting, analytics, campaign management, and business intelligence solutions.
• Manage multiple priorities and deadlines while maintaining high levels of quality and accuracy.
• Analyze large volumes of marketing, campaign, media, and customer data to identify trends, opportunities, and business insights.
• Develop, maintain, validate, and enhance recurring, ad hoc, operational, and executive-level reports.
• Investigate data anomalies, perform root-cause analysis, and provide recommendations for corrective actions.
• Measure campaign effectiveness, operational performance, data integrity, customer satisfaction, and cost efficiency.
• Support the execution, monitoring, and analysis of marketing campaigns and associated reporting deliverables.
• Validate campaign outputs and client deliverables to ensure accuracy, completeness, and adherence to SLAs.
• Participate in post-production audits and quality assurance reviews.
• Provide Tier 2 support for complex production, reporting, application, and data-related issues.
• Support change management activities involving system, tool, process, and reporting enhancements.
• Work within Adobe platforms, iHub, Google Cloud Platform (GCP), BigQuery, and other enterprise data environments to investigate data and validate reporting results.
• Ensure data is accurately segmented, cleansed, formatted, and ready for campaign execution and analysis.
• Perform data profiling, reconciliation, validation, and quality assurance activities.
• Support application administration tasks and document system and process changes as required.
• Identify opportunities to improve data workflows, automation, reporting processes, and operational efficiency.
• Drive process improvements, best practices, and standardization across reporting and analytics functions.
• Document methodologies, reporting processes, data definitions, and operational procedures.
• Mentor junior and senior analysts by providing guidance, knowledge sharing, and technical support.
• Help remove operational barriers and improve team effectiveness.

Skills

SQL

PL/SQL

GCP

Adobe platforms

Databricks

BI tools

UNIX/Linux

Perl

Relational databases

Education

Bachelor's degree

Tools

SQL / PL-SQL

Google Cloud Platform (GCP)

Adobe platforms

Databricks

Business Intelligence tools

UNIX/Linux

Perl

Job description

Acxiom is seeking a Decision Support Analyst to partner with clients and internal teams, transforming marketing, media, and customer data into actionable insights and reporting solutions.

You will analyze large datasets, develop recurring and ad hoc reports, monitor performance, and provide recommendations to improve data quality, campaign effectiveness, and business outcomes. This role blends analytics, consulting, and BI in a highly client-facing environment.