Remote Strategic Account Specialist

Brilliant; Northern (KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Equity

Benefits package

Job summary

Brilliant is seeking a Strategic Account Specialist for a remote US role. You will set up projects for production by building accurate estimates that align pricing, timelines, packaging, and margins from the start.

You will collaborate with Account Managers, suppliers, and internal teams to validate pricing, inventory, and timelines, ensuring every detail is complete and ready for production.

Qualifications

• Experience in estimating, production planning, quoting or similar logistics-focused roles.
• Exceptional attention to detail and ownership over work.
• Ability to work quickly and accurately under tight timelines.
• Financial awareness with emphasis on maintaining healthy margins.
• Proactive, solutions-oriented mindset with a collaborative approach.
• Strong written and verbal communication skills to clarify complex details for clients.

Responsibilities

• Build accurate, production-ready, client-facing estimates with pricing, timelines and margins.
• Verify pricing, inventory availability, and production timelines with vendors and internal teams.
• Negotiate pricing to protect project margins.
• Ensure estimate details align with client requirements, packaging, shipping, and feasibility.
• Identify and include line items like rush charges, packaging, and handling costs.
• Create shipments and generate shipping rates and tax calculations per project specs.
• Document terms and notes for internal/external alignment.
• Add future charges to provide financial transparency.
• Follow up after estimates to clarify questions and support client-facing teams.
• Identify risks early and resolve them before production impact.
• Maintain documentation in internal systems to enable production transition.
• Contribute to process improvements to streamline workflows.

Skills

Estimating

Production planning

Quoting

Attention to detail

Communication

Financial awareness

Collaboration

Vendor coordination

Wrike/Asana familiarity

Tools

Wrike

Asana

Zendesk

Intercom

Front

Job description

Brilliant is seeking a Strategic Account Specialist for a remote US role. You will set up projects for production by building accurate estimates that align pricing, timelines, packaging, and margins from the start.

You will collaborate with Account Managers, suppliers, and internal teams to validate pricing, inventory, and timelines, ensuring every detail is complete and ready for production.