Remote Senior Creative Client Lead Gifting

Brilliant; Northern (KY); Hybrid; USD 94,000 - 114,000; Full time

Benefits offered by this job

Medical, Dental, & Vision benefits

Flexible PTO

Work from home stipend

Job summary

Brilliant, a leading branded products and corporate gifting company, is seeking a Senior Creative Account Manager to own client relationships and strategic gifting campaigns from concept to delivery. This remote US role blends sales leadership with creative thinking to drive revenue and margin.

You will partner with enterprise clients, guide cross-functional teams, pitch Brilliant’s tech offerings, and identify growth opportunities while maintaining high client satisfaction.

Qualifications

• 4+ years in client-facing roles such as Account Management, Customer Success, or Sales.
• Proven track record owning revenue targets—growing a book of business while protecting margins and forecasting effectively.
• Strong relationship-builder with executive presence; comfortable leading strategic conversations with senior stakeholders.
• Strong communication skills — clear, direct, and flexible based on who you’re talking to.
• Highly organized and detail‑oriented — able to juggle multiple priorities and deadlines in a fast‑paced environment with strong follow‑through.
• Tech‑savvy with experience using tools like Salesforce, Front, Slack, and Google Workspace; curious and adaptable to new systems.
• Business‑minded with the ability to uncover and convert upsell opportunities, while proactively addressing churn risks.
• Positive, solutions‑oriented mindset with strong ownership, continuous improvement, and the ability to influence and coach others.

Responsibilities

• Own client relationships and project success from concept to delivery.
• Lead complex gifting campaigns end-to-end (from curation to delivery), aligning with client goals.
• Identify opportunities to drive revenue and margin growth.
• Collaborate with Sales and internal teams for seamless execution.
• Maintain revenue and pipeline visibility; manage risks and escalations.
• Pitch, sell, and implement Brilliant’s gifting technology offerings.
• Provide consultative guidance to clients regularly.

Skills

Client-facing

Revenue ownership

Relationship building

Communication

Organization

Upsell opportunities

Tech-savvy

Tools

Salesforce

Front

Slack

Google Workspace

Job description

Brilliant, a leading branded products and corporate gifting company, is seeking a Senior Creative Account Manager to own client relationships and strategic gifting campaigns from concept to delivery. This remote US role blends sales leadership with creative thinking to drive revenue and margin.

You will partner with enterprise clients, guide cross-functional teams, pitch Brilliant’s tech offerings, and identify growth opportunities while maintaining high client satisfaction.