Remote Strategic Account Manager - Bamboo Bridge

Bamboo Health; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision

Autonomy to build solutions

Competitive compensation

Job summary

Bamboo Health is seeking a Senior Strategic Account Manager to partner with payer and provider executives across assigned regions, driving adoption and growth of Bamboo Bridge. You will manage strategy, governance, and ROI while expanding use cases and advancing client outcomes.

You’ll collaborate with Product, Marketing, Operations, and Engineering to deliver value, tackle complex contracts, and identify AI-enabled improvements across health services.

Qualifications

• Bachelor’s degree in business, healthcare, or related field.
• 7+ years in relevant healthcare accounts, 3+ in strategic accounts.
• Proven ability to engage and influence C-suite executives across geographies.
• Experience with healthcare IT, value-based care, SaaS; behavioral health a plus.
• Proven track record of retaining clients and expanding accounts through strategic relationships.
• Strong technical acumen to translate software concepts into business value.
• Use data analytics and AI-driven insights to guide client strategy and growth.
• Excellent project management with multiple priorities in fast-paced environments.
• Self-motivated, remote-friendly and comfortable with AI tools.
• Willingness to travel periodically.

Responsibilities

• Serve as the primary contact for provider and payer executives; manage account strategy and governance.
• Drive adoption of the Bamboo Bridge playbook and scale use cases.
• Develop relationships with stakeholders to promote growth and satisfaction.
• Analyze KPIs to confirm ROI and identify expansion opportunities.
• Advise clients on improving behavioral health care navigation programs.
• Escalate issues and ensure timely project delivery.
• Collaborate with Product, Marketing, Operations, and Engineering on scopes and docs.
• Pursue upsell opportunities with internal teams and manage renewals.

Skills

C-suite engagement

Account management

Healthcare IT

SaaS

Data analytics

AI insights

Project management

Remote work

Education

Bachelor's degree in business or healthcare

Job description

Bamboo Health is seeking a Senior Strategic Account Manager to partner with payer and provider executives across assigned regions, driving adoption and growth of Bamboo Bridge. You will manage strategy, governance, and ROI while expanding use cases and advancing client outcomes.

You’ll collaborate with Product, Marketing, Operations, and Engineering to deliver value, tackle complex contracts, and identify AI-enabled improvements across health services.