Remote Staffing Account Manager | Growth & Delivery

CAI; Juneau (AK); On-site; USD 70,000 - 80,000; Full time

Job summary

CAI is seeking a Staffing Account Manager to drive staffing placements for assigned accounts, serving as the single point of contact for placed employees. The role emphasizes coordinating with recruiters, onboarding, and ensuring timely fulfillment while maintaining strong client relationships.

Ideal candidates bring 3+ years in staffing or account management, a degree in Business/HR, and a proven ability to manage multiple accounts in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, HR, or related field, or equivalent professional experience.
• 3+ years in staffing, recruiting, or account/program management, preferably in a competitive/high-volume environment.
• Strong organizational skills with the ability to manage multiple accounts, placements, and priorities simultaneously.
• Working knowledge of employment compliance requirements (timesheets, certifications, onboarding documentation)
• Proficiency with ATS/CRM systems and Microsoft Office (Excel for tracking placements and compliance)
• Excellent communication skills to serve effectively as a liaison across HR, Finance, and Talent Acquisition

Responsibilities

• Partner with recruiters to drive timely, accurate delivery of qualified candidates against open requisitions.
• Provide detailed job specifications and feedback on candidate submissions to keep delivery aligned with client requirements.
• Coordinate interviews, onboarding activities, and orientation for new employees.
• Monitor the success of placements and proactively resolve issues to keep fulfillment on track.
• Maintain oversight of client project updates, engage with existing employees, and provide staffing recommendations based on observations and insights.
• Serve as the single point of contact for placed employees throughout their assignment.
• Monitor employee compliance with mandated training/certifications.
• Initiate and follow up on timesheets and expenses.
• Serve as the point of contact for assigned accounts, managing day-to-day communication and responsiveness.
• Work as a liaison between multiple internal teams (HR, Finance, and Talent Acquisition) to keep placements and account operations running smoothly.
• Support both newly awarded work and long-standing accounts with equal focus.
• Identify opportunities for additional staffing support within existing accounts and share insights with the Business Development team.
• Support proposals and pitches with staffing and workforce solutions expertise as needed.
• Support contract renewal processes to ensure continued service.
• Stay informed on staffing trends, market dynamics, and competitor activity to inform placement strategy

Skills

Excellent communication skills

Strong organizational skills

ATS/CRM proficiency

Employment compliance knowledge

Education

Bachelor's degree in Business, HR, or related field

Tools

ATS/CRM systems

Microsoft Excel

Job description

CAI is seeking a Staffing Account Manager to drive staffing placements for assigned accounts, serving as the single point of contact for placed employees. The role emphasizes coordinating with recruiters, onboarding, and ensuring timely fulfillment while maintaining strong client relationships.

Ideal candidates bring 3+ years in staffing or account management, a degree in Business/HR, and a proven ability to manage multiple accounts in a fast-paced environment.