Remote Staff Product Operations Leader

Ladders; United States; Teletrabalho; USD 200 000 - 249 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Inclusive and flexible work enviroment

Competitive total compensation package

Comprehensive group benefits with no等待

Remote-first company with virtual and

Employer-funded retirement with match

Professional development budget

Flexible paid time off

Home office reimbursement

Paid parental leave

Resumo da oferta

Ladders is seeking a Staff Product Operations Manager to shape operating rhythm, launch readiness, and roadmap health for a growing product organization. You will partner with Product, PMM, Sales, Support, and Data to improve how priorities are set, communicated, and executed.

This remote role sits in a highly cross-functional environment and requires building systems, standards, and insights to keep the product organization aligned as the company scales.

Qualificações

• 8+ years in product operations, program management, or business operations
• Proven track record of initiating high-impact operations initiatives
• Experience building customer insight systems for product prioritization
• Expertise in setting launch frameworks and readiness standards
• Skilled in defining product metrics and data strategy with data teams
• Strong systems thinking to connect Product processes with GTM and Support
• Ability to influence senior leaders and foster cross-organizational alignment
• Exceptional written and verbal communication skills in a remote environment

Responsabilidades

• Own the strategy for roadmap health, including defining and tracking initiative dates
• Evolve the continuous planning cadence for the Product organization as the company grows
• Define the launch framework and readiness standards across teams
• Partner with PMM, Sales, and Support to ensure consistent launch readiness
• Set standards for Product organization documentation and maintain structure
• Design the onboarding program for the Product team as it expands
• Create an end-to-end feature request system linked to roadmap decisions
• Develop a customer insight strategy that integrates multiple feedback sources
• Own the Product organization's operating model and evolve it as needs change
• Define metrics and data strategy for the Product organization in collaboration with Data

Conhecimentos

Product operations

Program management

Cross-functional collaboration

Data-driven decision making

Communications

GTM alignment

Remote collaboration

Metrics definition

Ferramentas

Roadmapping tools

Analytics platforms

Descrição da oferta de emprego

Ladders is seeking a Staff Product Operations Manager to shape operating rhythm, launch readiness, and roadmap health for a growing product organization. You will partner with Product, PMM, Sales, Support, and Data to improve how priorities are set, communicated, and executed.

This remote role sits in a highly cross-functional environment and requires building systems, standards, and insights to keep the product organization aligned as the company scales.