Remote SSDI Claims Advocate & Case Manager

Mindset Care Inc.; New York (NY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

A leading social services provider seeks a dedicated and compassionate Social Security Disability Claims Case Manager. You will assist clients with the application process, advocate for their claims, and ensure accuracy throughout the claims journey. The role involves gathering documents, communicating with the social security administration, and providing ongoing support to clients. Candidates should have a Bachelor's degree and experience in social security claims. This is a remote-first position offering significant responsibilities from the start.

Qualifications

• Bachelor's degree in social work, psychology, or a related field.
• Previous experience working with social security claims or similar benefits programs.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.
• Knowledge of social security policies and procedures is preferred.

Responsibilities

• Gather required documentation from clients to support their claims.
• Provide guidance and support to clients throughout the claims process.
• Advocate on behalf of clients to ensure their claims are processed accurately.
• Communicate with social security administration officials to resolve issues.
• Keep detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to social security policies and procedures.

Skills

Interpersonal skills

Communication skills

Empathy

Organizational skills

Attention to detail

Proficiency in Google Suite

Ability to work independently

Knowledge of social security policies

Education

Bachelor's degree in social work, psychology, or a related field

Tools

Virtual phone systems

Online scheduling software

Job description

A leading social services provider seeks a dedicated and compassionate Social Security Disability Claims Case Manager. You will assist clients with the application process, advocate for their claims, and ensure accuracy throughout the claims journey. The role involves gathering documents, communicating with the social security administration, and providing ongoing support to clients. Candidates should have a Bachelor's degree and experience in social security claims. This is a remote-first position offering significant responsibilities from the start.