Remote SSDI/SSI Case Manager & Advocate

Mindset; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote first policy

Large responsibility from the start

Advancement opportunities

Creative, transparent team

Job summary

Mindset Care, Inc. is seeking a compassionate Social Security Disability Claims Case Manager to assist clients through the SSDI/SSI application process, gather documentation, and advocate for accurate claim decisions in a remote setting.

The ideal candidate speaks fluent Spanish, has a related bachelor’s degree, strong communication skills, and experience with social security claims. Join a remote-friendly team offering growth, autonomy, and purposeful work.

Qualifications

• Bachelor’s degree in social work, psychology, or a related field (preferred).
• Fluent in Spanish.
• Previous experience with social security claims or similar benefits programs.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.

Responsibilities

• Gather required documentation and information from clients to support their claims.
• Provide guidance and support to clients throughout the claims process which can be lengthy.
• Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
• Communicate with social security administration officials to resolve any issues or discrepancies that may arise.
• High call volume
• Keep detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to social security policies and procedures.

Skills

Spanish language fluency

Interpersonal communication

Communication skills

Empathy

Organizational skills

Education

Bachelor’s degree in social work, psychology, or related field

Tools

Google Workspace

Online scheduling software

Virtual phone systems

Job description

Mindset Care, Inc. is seeking a compassionate Social Security Disability Claims Case Manager to assist clients through the SSDI/SSI application process, gather documentation, and advocate for accurate claim decisions in a remote setting.

The ideal candidate speaks fluent Spanish, has a related bachelor’s degree, strong communication skills, and experience with social security claims. Join a remote-friendly team offering growth, autonomy, and purposeful work.