Remote SRE — Incident Response, Reliability & Observability

Pyramid Consulting, Inc; United States; Remote; MXN 420,000 - 640,000; Full time

Job summary

Pyramid Consulting, Inc. is seeking a Site Reliability Engineer (SRE) to improve the stability and performance of large-scale production systems.

This remote role focuses on incident response, automation, observability, and data analysis to drive reliability improvements across cloud-native environments. The role requires strong Python scripting, advanced SQL, and experience with RCA, monitoring, logging, and distributed tracing.

Qualifications

• 4+ years of experience in SRE, DevOps, Systems Engineering, or Production Support.
• Strong Python scripting and automation experience.
• Advanced SQL and data analysis skills.
• Experience with incident response, RCA, and production troubleshooting.
• Strong understanding of observability, monitoring, logging, and distributed tracing.
• Experience with Kubernetes and Google Cloud Platform (GCP).
• Experience integrating and working with APIs.

Responsibilities

• Respond to and manage production incidents, perform root cause analysis, and drive preventative solutions.
• Develop automation and operational tooling using Python and APIs.
• Analyze incident, log, and performance data using SQL and statistical methods to identify reliability improvements.
• Build and enhance monitoring, alerting, logging, and distributed tracing capabilities.
• Support and optimize Kubernetes-based applications running in GCP.
• Create dashboards, reports, and reliability metrics to communicate technical and business impact.
• Partner with engineering teams to improve system resilience, scalability, and operational efficiency.

Skills

Python

SQL

Incident response

RCA

APIs

Kubernetes

GCP

Observability

Monitoring

Logging

Distributed tracing

SRE

Production Support

Tools

Datadog

Splunk

Grafana

Prometheus

OpenTelemetry

Job description

Pyramid Consulting, Inc. is seeking a Site Reliability Engineer (SRE) to improve the stability and performance of large-scale production systems.

This remote role focuses on incident response, automation, observability, and data analysis to drive reliability improvements across cloud-native environments. The role requires strong Python scripting, advanced SQL, and experience with RCA, monitoring, logging, and distributed tracing.