Senior Site Reliability Engineer

Pyramid Consulting, Inc; United States; On-site; MXN 420,000 - 640,000; Full time

Job summary

Pyramid Consulting, Inc. is seeking a Site Reliability Engineer (SRE) to improve the stability and performance of large-scale production systems.

This remote role focuses on incident response, automation, observability, and data analysis to drive reliability improvements across cloud-native environments. The role requires strong Python scripting, advanced SQL, and experience with RCA, monitoring, logging, and distributed tracing.

Qualifications

• 4+ years of experience in SRE, DevOps, Systems Engineering, or Production Support.
• Strong Python scripting and automation experience.
• Advanced SQL and data analysis skills.
• Experience with incident response, RCA, and production troubleshooting.
• Strong understanding of observability, monitoring, logging, and distributed tracing.
• Experience with Kubernetes and Google Cloud Platform (GCP).
• Experience integrating and working with APIs.

Responsibilities

• Respond to and manage production incidents, perform root cause analysis, and drive preventative solutions.
• Develop automation and operational tooling using Python and APIs.
• Analyze incident, log, and performance data using SQL and statistical methods to identify reliability improvements.
• Build and enhance monitoring, alerting, logging, and distributed tracing capabilities.
• Support and optimize Kubernetes-based applications running in GCP.
• Create dashboards, reports, and reliability metrics to communicate technical and business impact.
• Partner with engineering teams to improve system resilience, scalability, and operational efficiency.

Skills

Python

SQL

Incident response

RCA

APIs

Kubernetes

GCP

Observability

Monitoring

Logging

Distributed tracing

SRE

Production Support

Tools

Datadog

Splunk

Grafana

Prometheus

OpenTelemetry

Job description

Python, SQL, Incident Response, Root Cause Analysis (RCA), APIs, Kubernetes, GCP, Observability, Monitoring, Logging, Distributed Tracing, SRE, Reliability Engineering, Production Support.

Location: 100% REMOTE

Site Reliability Engineer (SRE) – Incident Response & Reliability Engineering

Site Reliability Engineer (SRE) to improve the stability, reliability, and performance of large-scale production systems. This role combines incident response, automation, observability, and data analysis to identify reliability trends, reduce operational risk, and drive continuous improvement across cloud-native environments.

Key Responsibilities

• Respond to and manage production incidents, perform root cause analysis, and drive preventative solutions.
• Develop automation and operational tooling using Python and APIs.
• Analyze incident, log, and performance data using SQL and statistical methods to identify reliability improvements.
• Build and enhance monitoring, alerting, logging, and distributed tracing capabilities.
• Support and optimize Kubernetes-based applications running in GCP.
• Create dashboards, reports, and reliability metrics to communicate technical and business impact.
• Partner with engineering teams to improve system resilience, scalability, and operational efficiency.

Required Skills

• 4+ years of experience in SRE, DevOps, Systems Engineering, or Production Support.
• Strong Python scripting and automation experience.
• Advanced SQL and data analysis skills.
• Experience with incident response, RCA, and production troubleshooting.
• Strong understanding of observability, monitoring, logging, and distributed tracing.
• Experience with Kubernetes and Google Cloud Platform (GCP).
• Experience integrating and working with APIs.
• Excellent communication skills with the ability to explain technical issues to non-technical audiences.

Preferred Skills

• Experience with statistical analysis, anomaly detection, or performance trend analysis.
• Familiarity with Datadog, Splunk, Grafana, Prometheus, or OpenTelemetry.
• Knowledge of SRE principles, SLIs/SLOs, and resilience engineering.