Remote Specialty Pharmacy Technician – Patient Care & Orders

044 CenterWell Pharmacy, Inc.; Ohio; Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Paid time off

Job summary

Humana, Inc. is seeking a Pharmacy Technician to support specialty medications remotely. The role includes processing prescription orders, assisting patients, and coordinating with prescribers and internal teams to ensure timely medication delivery while adhering to HIPAA and regulatory standards.

Work is remote with occasional travel to Humana offices for training. The position requires an active pharmacy technician license in one of the states and national certification (PTCB/CPhT or ExCPT),

Qualifications

• Active Pharmacy Technician license in the state of residence (Arizona, Florida, Ohio, or Texas) as required by state law.
• National Pharmacy Technician Certification (PTCB/CPhT or ExCPT).
• Working knowledge of Microsoft Office applications, including Outlook.
• Ability to learn and navigate multiple systems and platforms, including Teams, SharePoint, and other pharmacy technology applications.
• Strong attention to detail, organizational skills, and customer service focus.
• Ability to work independently while managing multiple priorities.
• Must be available to work overtime as needed to support business demands and operational requirements.

Responsibilities

• Support pharmacists in the preparation and dispensing of specialty medications.
• Process prescription orders accurately and efficiently.
• Contact prescribers' offices to obtain prescription clarifications and necessary documentation.
• Enter and maintain prescription information within pharmacy systems.
• Assist patients with specialty pharmacy processes, including refill coordination and adherence programs.
• Collaborate with providers, pharmacists, and internal teams to ensure timely medication delivery and patient care.
• Ensure compliance with pharmacy regulations, HIPAA requirements, accreditation standards, and company policies.
• Resolve routine operational and customer service issues while escalating complex concerns when necessary.
• Maintain productivity, quality, and service-level expectations.
• Participate in departmental initiatives, training activities, and process improvement efforts.

Skills

Pharmacy license

PTCB/CPhT or ExCPT

MS Office

Teams

SharePoint

Attention to detail

Multitasking

Overtime availability

Tools

Teams

SharePoint

Pharmacy software

Job description

Humana, Inc. is seeking a Pharmacy Technician to support specialty medications remotely. The role includes processing prescription orders, assisting patients, and coordinating with prescribers and internal teams to ensure timely medication delivery while adhering to HIPAA and regulatory standards.

Work is remote with occasional travel to Humana offices for training. The position requires an active pharmacy technician license in one of the states and national certification (PTCB/CPhT or ExCPT),