Remote Specialty Pharmacy Technician II

Humana, Inc.; Austin (TX); Remote; USD 40,000 - 52,000; Full time

Job summary

Humana, Inc. is seeking a Specialty Operations Pharmacy Technician 2 to support Pharmacists and patients by triaging inbound calls for Specialty Rx medications.

The role includes data entry, image scanning, and other administrative tasks to ensure accurate processing and strong customer support. You will handle calls from patients and physicians for prescription clarification and may enter orders into the system while working a 40-hour remote schedule.

Qualifications

• Active license as Pharmacy Technician in home state.
• PTCB or ExCPT certification.
• 1+ year in customer service.
• Able to work 8-hour shifts 8am–11pm EST.
• Strong data entry and multi-application usage.
• Excellent verbal and written communication.

Responsibilities

• Triage inbound calls from patients and physicians.
• Provide prescription clarification and order entry.
• Perform administrative tasks including data entry and image scanning.
• Support pharmacists and contribute to better consumer experiences.

Skills

Pharmacy tech license

Customer service

Data entry

Multitasking

Excellent communication

Bilingual: Spanish/English

Education

PTCB/ExCPT certification

Tools

RxNova

CRM

ScriptMed

Job description

Humana, Inc. is seeking a Specialty Operations Pharmacy Technician 2 to support Pharmacists and patients by triaging inbound calls for Specialty Rx medications.

The role includes data entry, image scanning, and other administrative tasks to ensure accurate processing and strong customer support. You will handle calls from patients and physicians for prescription clarification and may enter orders into the system while working a 40-hour remote schedule.