Remote Specialty Pharmacy Technician – Patient Care

Christiana Care Health System; Newark (DE); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Comprehensive health benefits from day

Paid time off

Retirement plans

Job summary

ChristianaCare is seeking a Pharmacy Technician, Specialty Pharmacy, to deliver high-touch, patient-centric care within our Specialty Pharmacy Program. After training, partial remote work may be possible up to two days per week.

You will triage needs, coordinate benefits, enroll patients in assistance programs, and support prior authorizations to ensure timely therapy initiation and continuity. The ideal candidate has a high school diploma, PTCB certification, and at least 3 years of outpatient

Qualifications

• High school diploma or equivalent required
• PTCB certification required
• At least 3 years of outpatient or specialty pharmacy experience
• Applicants enrolled or graduate of a 4-year bachelor program in health science majors encouraged and will be required PTCB certification in 1 year of employment
• Strong customer service and time management skills

Responsibilities

• Serves as the patient and caregiver's primary point of contact for the ChristianaCare Specialty Pharmacy Program
• Triages and coordinates patient and caregiver needs with clinical and non-clinical resources
• Develops relationships with patients and caregivers to provide exceptional experience
• Liaises with practice staff to coordinate the program
• Performs benefit investigations to support timely therapy initiation
• Coordinates enrollment in patient assistance programs to improve affordability
• Facilitates prior authorizations and utilization management for specialty meds
• Coordinates with pharmacists and operations teams to achieve program goals
• Enters patient information and prescriptions accurately in the dispensing system
• Completes tasks under supervision of a pharmacist
• Coordinates prescription refills as time allows
• Flexibility to fill other operational positions as needed
• Reports any clinical concerns to the pharmacist on duty
• Participates in continuous program improvement
• Performs other related duties as required

Skills

PTCB certification

Outpatient pharmacy

Specialty pharmacy

Customer service

Education

PTCB certification

Associate or Bachelor's degree preferred

Job description

ChristianaCare is seeking a Pharmacy Technician, Specialty Pharmacy, to deliver high-touch, patient-centric care within our Specialty Pharmacy Program. After training, partial remote work may be possible up to two days per week.

You will triage needs, coordinate benefits, enroll patients in assistance programs, and support prior authorizations to ensure timely therapy initiation and continuity. The ideal candidate has a high school diploma, PTCB certification, and at least 3 years of outpatient