Remote Specialty Pharmacy Technician – Patient Care & Data Entry

CenterWell Pharmacy; Texas; Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Job summary

CenterWell Pharmacy is seeking a Specialty Operations Pharmacy Technician 2 to support Pharmacists and patients by triaging inbound calls for Specialty Rx medications. You will perform administrative tasks, data entry, and may enter orders, all while working remotely and meeting defined metrics.

The role requires a state Pharmacy Technician license, PTCB or ExCPT certification, and 1+ year in customer service. Shifts run 8:00 a.m.–11:00 p.m.

Qualifications

• Active license/registration as a Pharmacy Technician with the state of residence.
• Certified by PTCB or ExCPT.
• 1+ year of customer service experience.
• Self-starter with minimal remote supervision.
• Excellent verbal and written communication.
• Proficient data entry and multitasking across apps.
• Ability to work 8-hour shifts 8:00 a.m.–11:00 p.m. EST, Monday–Friday.
• Driven to improve consumer experiences.

Responsibilities

• Triages inbound phone calls from patients and physicians for Specialty Rx clarifications.
• Performs administrative tasks including data entry and image scanning.
• May enter prescription orders into the system.
• Operate within call center productivity and quality metrics.

Skills

Pharmacy Technician license

PTCB certification

ExCPT certification

Customer service

Tools

RxNova

CRM

ScriptMed

Job description

CenterWell Pharmacy is seeking a Specialty Operations Pharmacy Technician 2 to support Pharmacists and patients by triaging inbound calls for Specialty Rx medications. You will perform administrative tasks, data entry, and may enter orders, all while working remotely and meeting defined metrics.

The role requires a state Pharmacy Technician license, PTCB or ExCPT certification, and 1+ year in customer service. Shifts run 8:00 a.m.–11:00 p.m.