Remote Spanish Social Media Community Moderator (Part-Time)

Social Factor; Central City (CO); Remoto; USD 21.000 - 34.000; Part-time

Descrizione del lavoro

Social Factor is seeking project-based, temporary, or part-time moderators with native-level Spanish to build and maintain vibrant online communities for well-known brands. Flex schedules and some 24/7 shifts are available, with remote work from the US or UK.

Ideal candidates have live moderation experience, strong brand-voice skills, and familiarity with major social platforms. Knowledge of Sprinklr/Khoros/Sprout Social is a plus.

Competenze

• Native-level Spanish required.
• Deep understanding of Spanish pop culture and slang.
• Ability to mirror client brand voice and follow guidelines.
• Prior social media moderation experience required; live stream moderation a plus.
• Sprinklr/Khoros/Sprout Social experience is a plus.
• Strong organizational and multitasking abilities; follow workflows.
• Excellent verbal and written communication; high spelling/grammar standard.
• Willingness to learn and adapt in a dynamic environment.
• Ability to engage with users in real-time across platforms.

Mansioni

• Moderate and grow digital communities for multiple brands.
• Interact with users in real-time, answer questions, troubleshoot and guide discussions.
• Maintain brand voice consistency across platforms (YouTube, Facebook, X, Instagram, LinkedIn, etc.).
• Follow established guidelines/workflows and document interactions clearly.

Conoscenze

Spanish language

Brand voice understanding

Live moderation

Social media knowledge

Multitasking

Verbal & written communication

Fast learning

High energy

Real-time interaction

Strumenti

Sprinklr

Khoros

Sprout Social

Descrizione del lavoro

Social Factor is seeking project-based, temporary, or part-time moderators with native-level Spanish to build and maintain vibrant online communities for well-known brands. Flex schedules and some 24/7 shifts are available, with remote work from the US or UK.

Ideal candidates have live moderation experience, strong brand-voice skills, and familiarity with major social platforms. Knowledge of Sprinklr/Khoros/Sprout Social is a plus.