Remote Spanish Language Social Media Moderator (Contract)

Social Factor; Oregon; Hybrid; USD 21,000 - 34,000; Part time

Job summary

Social Factor is seeking experienced Language Community Moderators with Spanish proficiency to join project-based, temporary or part-time work. Some tasks require English and Spanish moderation across major brands, with flexible schedules including 24/7 coverage.

Successful candidates will monitor conversations, uphold brand voice, engage with users in real-time, and follow established guidelines. Prior moderation experience and familiarity with social media platforms are preferred; remote work

Qualifications

• Native-level understanding of Spanish language.
• Deep understanding of language pop culture, nomenclature, and slang.
• Able to mirror client's brand voice & accurately engage with users.
• Previous social media moderation experience required; live stream moderation is a plus.
• Sprinklr certification, Khoros, and/or Sprout Social experience is a plus.
• Excellent verbal and written communication skills; grammar tests may be required.
• Strong willingness to learn and think critically; proactive approach.
• High energy with the ability to multitask in a dynamic, rapidly growing organization.
• Interact with users in real-time, answering questions and troubleshooting.
• Knowledge of major social platforms: YouTube, Facebook, X, Instagram, LinkedIn.
• PC with Windows 10 and macOS 12.x; internet speed min 150 Mbps.

Responsibilities

• Moderate English and Spanish communities for brands.
• Develop strong, growing digital communities as work becomes available.
• Engage with users in real-time and troubleshoot issues.
• Work on project-based, temporary or part-time moderation assignments.

Skills

Spanish language

Social media moderation

Brand voice

Communication skills

Multitasking

Live stream moderation

Sprinklr/Khoros/Sprout Social

Tools

Sprinklr

Khoros

Sprout Social

YouTube

Facebook

X

Instagram

LinkedIn

Job description

Social Factor is seeking experienced Language Community Moderators with Spanish proficiency to join project-based, temporary or part-time work. Some tasks require English and Spanish moderation across major brands, with flexible schedules including 24/7 coverage.

Successful candidates will monitor conversations, uphold brand voice, engage with users in real-time, and follow established guidelines. Prior moderation experience and familiarity with social media platforms are preferred; remote work