Portuguese Social Media Community Moderator (Contract)

Social Factor; Oregon; Hybrid; USD 30,000 - 48,000; Part time

Benefits offered by this job

Flexible schedules

Project-based work

Job summary

Social Factor is seeking project-based, temporary or part-time moderators with Portuguese language experience to support brands across the United States, including Oregon. Flexible schedules and varied shifts are offered.

You will develop strong, growing digital communities, engage users in real time, mirror brand voice, and follow clear guidelines. Prior moderation experience is required; Sprinklr/Khoros/Sprout Social experience is a plus.

Qualifications

• Native-level understanding of Portuguese language.
• Deep understanding of respective language pop culture, nomenclature, cultural references, and slang.
• Able to understand client's brand voice & accurately engage with users.
• Previous social media moderation experience is required and live stream moderation is a plus.
• Sprinklr, Khoros, and/or Sprout Social experience is also a plus.
• Excellent verbal and written communication skills.
• Strong organizational, multitasking abilities, and able to follow clear guidelines and workflows.
• Excellent spelling and grammar; ability to mirror voice/tone of multiple brands.
• High energy with proactive approach.

Responsibilities

• Develop strong, growing, digital communities for brands as work becomes available.
• Interact with users in real-time, answering questions and troubleshooting.
• Engage in discussions while mirroring brand voice and tone.
• Follow client guidelines and workflows with accuracy.

Skills

Portuguese native

Brand voice

Social moderation

Live moderation

Communication skills

Multitasking

Proactive

Critical thinking

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking project-based, temporary or part-time moderators with Portuguese language experience to support brands across the United States, including Oregon. Flexible schedules and varied shifts are offered.

You will develop strong, growing digital communities, engage users in real time, mirror brand voice, and follow clear guidelines. Prior moderation experience is required; Sprinklr/Khoros/Sprout Social experience is a plus.